Privacy Policy

Archivo is a document and file productivity platform operated by UrsimusAI. This Privacy Policy applies to Archivo's website, web application, desktop application, AI-assisted tools, file management features, document generation tools and related services.

This Policy applies when you access Archivo, create an account, upload files, process documents, use AI-assisted features, subscribe to a plan, contact support or otherwise interact with us. It does not apply to third-party websites, applications or services that we do not control.

We may collect account information such as name, email address, password credentials, company or workspace name, role, profile settings and contact details. We may also collect billing details, subscription records, invoices and payment status through our payment provider.

Archivo may process files, folders, documents, PDFs, spreadsheets, images, prompts, instructions, generated outputs, metadata, comments, reports and other content that you upload, create, store or process through the service. Your files remain your content.

We may collect technical and usage information such as device type, browser, operating system, IP address, approximate location, pages viewed, features used, file activity, error logs, crash reports, login records, security events and performance data.

We may use cookies, local storage and similar technologies to keep you signed in, remember preferences, secure accounts, understand usage, improve performance and support analytics. You can manage some cookie settings through your browser, but disabling cookies may affect certain features.

We use information to provide Archivo, operate accounts and workspaces, store and process files, deliver AI-assisted features, synchronize documents, provide customer support, process payments, prevent abuse, improve reliability, develop features and comply with legal obligations.

When you use AI-assisted features, Archivo may process your prompts, uploaded files, extracted text, metadata and generated outputs to provide summaries, classifications, searches, document drafts, spreadsheet assistance and other requested results. You are responsible for reviewing AI outputs before relying on them.

Where applicable, we process personal information based on consent, contract necessity, legitimate business interests, legal obligations, security needs and other lawful grounds available under applicable data protection laws.

We do not sell your personal information. We may share information with service providers that help us operate Archivo, including hosting providers, cloud storage providers, AI processing providers, analytics providers, payment processors, customer support tools, email delivery providers and security services.

If you use Archivo through a company, team or workspace, workspace owners and administrators may access, manage, export, delete or control certain account information, files, permissions, usage records and settings connected to that workspace.

We may disclose information if required by law, court order, government request, regulatory obligation, legal process or when necessary to protect Archivo, our users, the public, our rights, our systems or the security of the service.

We keep personal information and user content only for as long as necessary to provide Archivo, maintain records, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse and support backups. Retention periods may vary depending on account status, plan type, workspace settings and legal requirements.

You may request account or data deletion by contacting us at privacy@archiv-o.com. Some information may remain in backups, security logs, billing records or legal archives for a limited period where necessary or required by law.

We use reasonable administrative, technical and physical safeguards designed to protect personal information and user content. However, no online service, storage system or internet transmission is completely secure. You should keep your password safe and maintain your own backups of important files.

If we become aware of a personal data breach that requires notification, we will take reasonable steps to investigate, contain the issue and notify affected users and regulators where required by applicable law.

Depending on your location and applicable law, you may have rights to access, correct, update, object to, restrict, export or delete your personal information. You may exercise these rights by contacting us at privacy@archiv-o.com.

Archivo is not intended for children. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to Archivo, contact us so we can review and take appropriate action.

Archivo may use service providers located in other countries. By using Archivo, you understand that your information may be processed and stored outside your country, subject to appropriate safeguards where required by law.

We may update this Privacy Policy from time to time. If changes are material, we will provide reasonable notice through Archivo, email, website notice or other appropriate means. Your continued use of Archivo after the updated Policy takes effect means you accept the updated Policy.

For privacy questions, requests or complaints, contact UrsimusAI at privacy@archiv-o.com.